Willow, the 12-year-old protagonist of Counting by 7s, is brilliant, but instead of treating her intelligence as a good thing, her school stigmatizes her as a problem student. Things get even worse for Willow after the death of her mom and dad, when she realizes that while Child Services is supposedly looking out for her well-being, in reality, it’s a sweeping bureaucracy where the ultimate outcome is to lock Willow up in a high-security facility. No matter where Willow goes, she can’t seem to escape paperwork, meetings, and regulations.
Much of Willow’s path to recovery from her parents’ deaths involves her finding ways to evade or manipulate bureaucracy. Willow initially tries to escape these systems and processes through brute force, such as by running away from caseworker Lenore. But Willow soon learns that sometimes, the best way to overcome bureaucracy is to play along with the system. For instance, Dell and Pattie collaborate to keep Willow out of a foster facility, putting together an elaborate scheme that involves Pattie pretending to live at Dell’s apartment. What they do is technically illegal, but it honors what Willow wants—and the novel suggests that in the long run, it’s better for her. Willow herself comes away from this experience learning a bit more about bureaucracy, and this is how she manages to write a proposal that convinces Dell’s bank to allow him to build a garden at his apartment building. Dell has his own reckoning with bureaucracy as he learns that, in his job as counselor, the school tacitly encourages him to put students into broad categories rather than getting to know them individually, a system that he discovers actually prevents him from helping students. Counting by 7s portrays bureaucracy as an ever-present, stifling force, but it also suggests that often the best way to combat these negative effects is to find a way to work within the bureaucratic system.
Bureaucracy ThemeTracker
Bureaucracy Quotes in Counting by 7s
Chapter 2 Quotes
I’m about to start a new school.
I’m an only child.
I’m adopted.
And I’m different.
As in strange.
Chapter 3 Quotes
DOES YOUR OUTFIT SAY WHAT YOU WANT IT TO?
Chapter 5 Quotes
It only took him three months on the job to get the Dell Duke Counseling System in shape.
He placed all of the kids he saw into four groups of THE STRANGE.
First, there were the MISFITS.
Then the ODDBALLS.
Next were the LONE WOLVES.
And finally, the WEIRDOS.
Of course, Dell wasn’t supposed to give the kids any kind of classifications, but what good is an organizing system without methods of separation?
Chapter 11 Quotes
The route took him directly by the school district offices and that was when he saw Cheddar sitting in the still-hot sun on top of a once green Dumpster at the south side of the parking lot.
Dell didn’t even brake to get a better look.
There were rats on the property. That was just a fact.
As far as Dell was concerned, Cheddar could pull his own weight back there. And maybe shed a pound or two in the process.
Chapter 22 Quotes
The woman looks stunned by the clarity of the communication.
Or maybe the intense expression on her face is normal.
Either way, it is a relief that she doesn’t smile.
Chapter 43 Quotes
He’s being moved out of his English class and put into some kind of Honors/AP program.
Chapter 46 Quotes
The man with the ear issue goes into a back area and returns with a book filled with the notes from hearings.
For a second I find the connection interesting. He’s in charge of the hearings—and something happened to the outer covering of what he uses to hear.
But I don’t obsess on that.
The man watches me with real intensity as I leaf through the documents.
The garden in the center of our apartment complex does not need the approval of elected officials to be transformed, but I want whatever I submit to the bank to appear very professional.
Chapter 48 Quotes
Therefore, Mr. Duke, in addition to granting you permission to plant a garden in the central, uncovered atrium, we have made the decision to ask you to be the Building Representative for the Gardens of Glenwood.
Chapter 58 Quotes
I go to Lenore’s account.
When I look at her e-mail, I suddenly feel sorry for her.
She appears to be massively overworked. There is e-mail from juvenile court, from schools, from the police department.
Chapter 60 Quotes
But the important thing is that for today, they are granted, jointly, the guardianship, which is on track to not be temporary, of a person named Willow Chance.
That’s now legal.
Chapter 61 Quotes
I get up and pick a spot off to the side where I know there might be space for something of size to grow. I punch my finger into the dirt to make a small hole, and I drop in the brown nut.
I return to the stairs, and as I sit here in a slice of winter sunlight, two small birds find their way down to the honeysuckle planted next to the bamboo.
They speak to me, not in words, but in action.
They tell me that life goes on.



