Thank You for Arguing
by Jay Heinrichs

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Thank You for Arguing: Chapter 11 Summary & Analysis

Summary
Analysis
One of the most common rhetorical problems is an inability to sympathize with the audience’s point of view. People often make speeches that persuade them of their own point, but which don’t exemplify the audience’s values. A good rhetorician will make an argument in terms of what’s good for the audience, not the rhetorician.
Rhetoricians need to stay apprised of their audiences: they need to learn what kinds of values, words, and mannerisms their audiences expect. Otherwise, they run the risk of persuading themselves, but nobody else.
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When making an argument, you must persuade the audience that what you’re advocating is advantageous to them. But it can be difficult to do so: your audience could “stonewall” and refuse to budge. This is a problem of logos: the audience has made up its mind and won’t rethink the issue. For example, Heinrichs’ sister in law, Annie, tried to persuade a friend, Kathy, to vote Democratic—but Kathy refused, on the grounds that the Republicans wouldn’t raise taxes, and the Democrats would. Nothing Annie said could sway Kathy.
Most stonewalling begins with demonstrative rhetoric: people refuse to budge when they feel that a persuader is making an appeal that goes against their core beliefs. However, Heinrichs will show how Annie can sway her friend Kathy by ignoring deliberative rhetoric and instead trying to appeal to Kathy’s decision-making process, situated in the future tense.
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Before an argument, it’s important to find words and phrases that reflect the audience’s core values—in a word, “commonplaces.” Commonplaces can be useful rhetorical devices—for example, when a politician says, “All men are created equal,” he can get the audience on his side without going to the trouble of defining what he means by “created” and “equal.” Filmmakers love using visual commonplaces—for example, when a character in a film has a scruffy face and a glass of whiskey, that means he’s probably an alcoholic. Crafty politicians have manipulated commonplaces to persuade their constituents: for example, the No Child Left Behind Act uses the commonplace that all children should get a shot at a future to persuade people to support a specific educational agenda. Heinrichs argues that Republicans have proven to be better at manipulating commonplaces than Democrats.
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Quotes
It’s important for a rhetorician to adapt to an audience’s commonplaces. When Annie was trying to persuade Kathy to raise taxes, she could have agreed with Kathy’s complaints about the Democrats and taxes, identifying her audience’s commonplace. Then, she could have argued that the Republicans would raise taxes too, and perhaps convinced Annie to at least read some articles about politics.
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It’s possible to get a reading on American politics simply by looking at the most popular commonplaces. After 9/11, for instance, there was a lot of talk about security and safety, and the election revolved around the saying, “don’t switch horses in midstream.” One could argue that “when commonplaces clash, arguments begin.”
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