The Phantom of the Opera
by Gaston Leroux
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The Phantom of the Opera: Chapter 5 Summary & Analysis

Summary
Analysis
The box attendant, Mme Giry, mother of the ballerina Little Meg Giry, finally arrives. Richard talks to her in a brusque way, which shocks her, and leads  Moncharmin to take charge of the interrogation. Mme Giry explains that someone has upset the ghost. Moncharmin asks her if she has ever spoken to the ghost herself, and she confirms that she has. She notes that the ghost always asks her to bring him a footstool. Moncharmin, Richard, and Rémy all laugh, but Mme Giry warns them that they must listen to the ghost, because Poligny himself was once his victim. She recalls a night in which Poligny abruptly left the ghost’s box, with a terrified, lost look on his face.
Mme Giry’s certainty about the Phantom’s existence clashes with the directors’ certainty that the ghost cannot possibly exist. This leads both sides to conclude that the other side is crazy. Mme Giry’s attitude does not make her particularly credible. Instead of realizing that what she says is highly unusual and likely to be construed as incredible, she bluntly asserts facts about the Phantom with naïve confidence. Her inability to understand her public’s skepticism and expound her case in a more convincing way makes her seem foolish.
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Undisturbed by the directors’ skeptical attitudes, Mme Giry describes the ghost’s voice as a kind, yet authoritative masculine voice. She notes that the ghost asks for a footstool not for himself, but for his lady—whom Mme Giry has never seen either. She comments on the ghost’s generosity, as he always leaves a few francs for her at the end of the performance. Now that he is upset again, however, she has received nothing. She notes that once, when the ghost’s lady forgot her fan, she brought it back in the box the next day and received a box of sweets as a gift. Judging that Mme Giry is crazy, Moncharmin and Richard decide to dismiss her. They also establish a plan: to spend time in Box Five themselves.
Active Themes
The Natural vs. the Supernatural Theme Icon