White Fragility

by

Robin DiAngelo

Teachers and parents! Our Teacher Edition on White Fragility makes teaching easy.

Robin DiAngelo Character Analysis

Robin DiAngelo is the author and narrator of White Fragility. DiAngelo is a white woman raised in the United States and an educator on issues of racial and social justice. Throughout the book, she describes different workshops—usually held in workplaces—that she has led on understanding and combatting racism. Over time, she observed common patterns among white participants: namely, how they used silence, guilt, anger, or denial as a way to deflect from discussions of race and prove that they are not bad people. This led her to develop the ideas in White Fragility, as white supremacy and white people’s institutional privileges have made it difficult for them to talk about race because it questions that position. DiAngelo also uses her own background growing up in poverty to discuss white privilege and white fragility. She notes that while she experienced classism, she was not also experiencing racism at the same time, and she was better off than her peers of color because her identity as a white woman gave her an inherent sense of belonging in academic institutions, for example. Thus, she recognizes her privilege as a white person. In addition, she talks about an incident with a new web developer at her company named Angela. When she makes an off-hand comment about her Black co-worker Deborah’s hair in front of Angela, DiAngelo later learns that Angela was offended by her comment. Rather than reacting with white fragility, DiAngelo processes her feelings separately, owns her racist behavior, asks Angela for further feedback, and works to change her behavior. In this way, DiAngelo shows that even white people who are engaged in anti-racist practices can still exhibit racism, and she models the best way to respond to feedback. Only by acknowledging one’s discomfort and owning it rather than reacting with white fragility, DiAngelo suggests, can people disrupt racism on an individual level.

Robin DiAngelo Quotes in White Fragility

The White Fragility quotes below are all either spoken by Robin DiAngelo or refer to Robin DiAngelo. For each quote, you can also see the other characters and themes related to it (each theme is indicated by its own dot and icon, like this one:
White Fragility Theme Icon
).
Introduction Quotes

Socialized into a deeply internalized sense of superiority that we either are unaware of or can never admit to ourselves, we become highly fragile in conversations about race. We consider a challenge to our racial worldviews as a challenge to our very identities as good, moral people. Thus, we perceive any attempt to connect us to the system of racism as an unsettling and unfair moral offense. The smallest amount of racial stress is intolerable—the mere suggestion that being white has meaning often triggers a range of defensive responses. These include emotions such as anger, fear, and guilt and behaviors such as argumentation, silence, and withdrawal from the stress-inducing situation. These responses work to reinstate white equilibrium as they repel the challenge, return our racial comfort, and maintain our dominance within the racial hierarchy. I conceptualize this process as white fragility.

Related Characters: Robin DiAngelo (speaker)
Page Number: 2
Explanation and Analysis:
Chapter 1 Quotes

In fact, when we try to talk openly and honestly about race, white fragility quickly emerges as we are so often met with silence, defensiveness, argumentation, certitude, and other forms of pushback. These are not natural responses; they are social forces that prevent us from attaining the racial knowledge we need to engage more productively, and they function powerfully to hold the racial hierarchy in place. These forces include the ideologies of individualism and meritocracy, narrow and repetitive media representations of people of color, segregation in schools and neighborhoods, depictions of whiteness as the human ideal, truncated history, jokes and warnings, taboos on openly talking about race, and white solidarity.

Related Characters: Robin DiAngelo (speaker)
Page Number: 8
Explanation and Analysis:

The first in line was a white man who explained that he was Italian American and that Italians were once considered black and discriminated against, so didn’t I think that white people experience racism too? That he could be in that overwhelmingly white room of coworkers and exempt himself from an examination of his whiteness because Italians were once discriminated against is an all-too-common example of individualism. A more fruitful form of engagement (because it expands rather than protects his current worldview) would have been to consider how Italian Americans were able to become white and how that assimilation has shaped his experiences in the present as a white man. His claims did not illustrate that he was different from other white people when it comes to race. I can predict that many readers will make similar claims of exception precisely because we are products of our culture, not separate from it.

Related Characters: Robin DiAngelo (speaker)
Page Number: 12
Explanation and Analysis:
Chapter 2 Quotes

Because race is a product of social forces, it has also manifested itself along class lines; poor and working-class people were not always perceived as fully white. In a society that grants fewer opportunities to those not seen as white, economic and racial forces are inseparable. However, poor and working-class whites were eventually granted full entry into whiteness as a way to exploit labor. If poor whites were focused on feeling superior to those below them in status, they were less focused on those above. The poor and working classes, if united across race, could be a powerful force. But racial divisions have served to keep them from organizing against the owning class who profits from their labor. Still, although working-class whites experience classism, they aren’t also experiencing racism. I grew up in poverty and felt a deep sense of shame about being poor. But I also always knew that I was white, and that it was better to be white.

Related Characters: Robin DiAngelo (speaker)
Page Number: 19
Explanation and Analysis:

If you stand close to a birdcage and press your face against the wires, your perception of the bars will disappear and you will have an almost unobstructed view of the bird. If you turn your head to examine one wire of the cage closely, you will not be able to see the other wires. If your understanding of the cage is based on this myopic view, you may not understand why the bird doesn’t just go around the single wire and fly away. You might even assume that the bird liked or chose its place in the cage.

But if you stepped back and took a wider view, you would begin to see that the wires come together in an interlocking pattern-a pattern that works to hold the bird firmly in place.

Related Characters: Robin DiAngelo (speaker)
Related Symbols: The Birdcage
Page Number: 23
Explanation and Analysis:

The story of Jackie Robinson is a classic example of how whiteness obscures racism by rendering whites, white privilege, and racist institutions invisible. Robinson is often celebrated as the first African American to break the color line and play in major-league baseball. While Robinson was certainly an amazing baseball player, this story line depicts him as racially special, a black man who broke the color line himself. The subtext is that Robinson finally had what it took to play with whites, as if no black athlete before him was strong enough to compete at that level. Imagine if instead, the story went something like this: “Jackie Robinson, the first black man whites allowed to play major-league baseball.” This version makes a critical distinction because no matter how fantastic a player Robinson was, he simply could not play in the major leagues if whites—who controlled the institution—did not allow it. Were he to walk onto the field before being granted permission by white owners and policy makers, the police would have removed him.

Narratives of racial exceptionality obscure the reality of ongoing institutional white control while reinforcing the ideologies of individualism and meritocracy.

Related Characters: Robin DiAngelo (speaker)
Page Number: 26
Explanation and Analysis:

Consider one statistic from the preceding list: of the hundred top-grossing films worldwide in 2016, ninety-five were directed by white Americans (ninety-nine of them by men). That is an incredibly homogenous group of directors. Because these men are most likely at the top of the social hierarchy in terms of race, class, and gender, they are the least likely to have a wide variety of authentic egalitarian cross-racial relationships. Yet they are in the position to represent the racial “other.” Their representations of the “other” are thereby extremely narrow and problematic, and yet they are reinforced over and over.

Related Characters: Robin DiAngelo (speaker)
Page Number: 32
Explanation and Analysis:
Chapter 3 Quotes

He then explained to her that he was black, he was confident that she could see this, and that his race meant that he had a very different experience in life than she did. If she were ever going to understand or challenge racism, she would need to acknowledge this difference. Pretending that she did not notice that he was black was not helpful to him in any way, as it denied his reality-indeed, it refused his reality-and kept hers insular and unchallenged. This pretense that she did not notice his race assumed that he was “just like her,” and in so doing, she projected her reality onto him. For example, I feel welcome at work so you must too; I have never felt that my race mattered, so you must feel that yours doesn’t either. But of course, we do see the race of other people, and race holds deep social meaning for us.

Related Characters: Robin DiAngelo (speaker)
Page Number: 42
Explanation and Analysis:
Chapter 4 Quotes

It is rare for me to experience a sense of not belonging racially, and these are usually very temporary, easily avoidable situations. Indeed, throughout my life, I have been warned that I should avoid situations in which I might be a racial minority. These situations are often presented as scary, dangerous, or “sketchy.” Yet if the environment or situation is viewed as good, nice, or valuable, I can be confident that as a white person, I will be seen as racially belonging there.

Related Characters: Robin DiAngelo (speaker)
Page Number: 53
Explanation and Analysis:

To use an example from school, consider the writers we are all expected to read; the list usually includes Ernest Hemingway, John Steinbeck, Charles Dickens, Fyodor Dostoevsky, Mark Twain, Jane Austen, and William Shakespeare. These writers are seen as representing the universal human experience, and we read them precisely because they are presumed to be able to speak to us all. Now consider the writers we turn to during events promoting diversity—events such as Multicultural Authors Week and Black History Month. These writers usually include Maya Angelou, Toni Morrison, James Baldwin, Amy Tan, and Sandra Cisneros. We go to these writers for the black or Asian perspective; Toni Morrison is always seen as a black writer, not just a writer. But when we are not looking for the black or Asian perspective, we return to white writers, reinforcing the idea of whites as just human, and people of color as particular kinds (racialized) of humans.

Related Characters: Robin DiAngelo (speaker)
Page Number: 56
Explanation and Analysis:

The very real consequences of breaking white solidarity play a fundamental role in maintaining white supremacy. We do indeed risk censure and other penalties from our fellow whites. We might be accused of being politically correct or might be perceived as angry, humorless, combative, and not suited to go far in an organization. In my own life, these penalties have worked as a form of social coercion. Seeking to avoid conflict and wanting to be liked, I have chosen silence all too often.

Conversely, when I kept quiet about racism, I was rewarded with social capital such as being seen as fun, cooperative, and a team player.

Related Characters: Robin DiAngelo (speaker)
Page Number: 58
Explanation and Analysis:

For example, the criminal behavior of white juveniles is often seen as caused by external factors—the youth comes from a single-parent home, is having a hard time right now, just happened to be at the wrong place at the wrong time, or was bullied at school. Attributing the cause of the action to external factors lessens the person’s responsibility and classifies that person as a victim. But black and Latinx youth are not afforded this same compassion.

When black and Latinx youth go before a judge, the cause of the crime is more often attributed to something internal to the person—the youth is naturally more prone to crime, is more animalistic, and has less capacity for remorse (similarly, a 2016 study found that half of a sample of medical students and residents believe that blacks feel less pain). Whites continually receive the benefit of the doubt not granted to people of color—our race alone helps establish our innocence.

Related Characters: Robin DiAngelo (speaker)
Page Number: 63
Explanation and Analysis:

“In a postracial era, we don’t have to say it’s about race or the color of the kids in the building…We can concentrate poverty and kids of color and then fail to provide the resources to support and sustain those schools, and then we can see a school full of black kids and say, ‘Oh, look at their test scores.’ It’s all very tidy now, this whole system.” Readers have no doubt heard schools and neighborhoods discussed in these terms and know that this talk is racially coded; “urban” and “low test scores” are code for “not white” and therefore less desirable.

Related Characters: Robin DiAngelo (speaker)
Page Number: 67
Explanation and Analysis:
Chapter 5 Quotes

While making racism bad seems like a positive change, we have to look at how this functions in practice. Within this paradigm, to suggest that I am racist is to deliver a deep moral blow—a kind of character assassination. Having received this blow, I must defend my character, and that is where all my energy will go-to deflecting the charge, rather than reflecting on my behavior. In this way, the good/bad binary makes it nearly impossible to talk to white people about racism, what it is, how it shapes all of us, and the inevitable ways that we are conditioned to participate in it. If we cannot discuss these dynamics or see ourselves within them, we cannot stop participating in racism. The good/bad binary made it effectively impossible for the average white person to understand—much less interrupt—racism.

Related Characters: Robin DiAngelo (speaker)
Page Number: 72
Explanation and Analysis:

Most of us alive before and during the 1960s have had images from the civil rights conflicts of that time held up as the epitome of racism. Today we have images of white nationalists marching in Charlottesville, Virginia, to hold up. And while speaking up against these explicitly racist actions is critical, we must also be careful not to use them to keep ourselves on the “good” side of a false binary. I have found it much more useful to think of myself as on a continuum. Racism is so deeply woven into the fabric of our society that I do not see myself escaping from that continuum in my lifetime. But I can continually seek to move further along it. I am not in a fixed position on the continuum; my position is dictated by what I am actually doing at a given time.

Conceptualizing myself on an active continuum changes the question from whether I am or am not racist to a much more constructive question: Am I actively seeking to interrupt racism in this context?

Related Characters: Robin DiAngelo (speaker)
Page Number: 87
Explanation and Analysis:
Chapter 6 Quotes

Still, this program has been systematically chipped away at, and several states have eliminated affirmative action programs altogether. In turn, African Americans continue to be the most underrepresented group at the organizational leadership level. In 2018, affirmative action has all but been dismantled. Yet invariably, I will encounter a white male—bristling with umbrage—who raises the issue of affirmative action. It seems that we white people just cannot let go of our outrage over how unfair this toothless attempt to rectify centuries of injustice has been to us. And this umbrage consistently surfaces in overwhelmingly white leadership groups that have asked me to come in and help them recruit and retain more people of color.

Related Characters: Robin DiAngelo (speaker)
Page Number: 92
Explanation and Analysis:
Chapter 7 Quotes

These white teachers’ responses illustrate several dynamics of white fragility. First, the teachers never considered that in not understanding the student’s reaction, they might be lacking some knowledge or context. They demonstrated no curiosity about the student’s perspective or why she might have taken offense. Nor did they show concern about the student’s feelings. They were unable to separate intentions from impact. […] His colleague, aware that Mr. Roberts was in serious trouble about a cross-racial incident, still maintained white solidarity with him by validating their shared perspective and invalidating that of the student of color. The teachers used the student witness who excused the comment as proof that the other student was wrong. According to them, the witness was the correct student because she denied any racial implications. Finally, the teachers used this interaction as an opportunity to increase racial divides rather than bridge them and to protect their worldviews and positions.

Related Characters: Robin DiAngelo (speaker), Mr. Roberts
Page Number: 105
Explanation and Analysis:
Chapter 8 Quotes

White fragility functions as a form of bullying; I am going to make it so miserable for you to confront me—no matter how diplomatically you try to do so—that you will simply back off, give up, and never raise the issue again. white fragility keeps people of color in line and “in their place.” In this way, it is a powerful form of white racial control.

Related Characters: Robin DiAngelo (speaker)
Page Number: 112
Explanation and Analysis:

In my workshops, I often ask people of color, “How often have you given white people feedback on our unaware yet inevitable racism? How often has that gone well for you?” Eye-rolling, head-shaking, and outright laughter follow, along with the consensus of rarely, if ever. I then ask, “What would it be like if you could simply give us feedback, have us graciously receive it, reflect, and work to change the behavior?” Recently a man of color sighed and said, “It would be revolutionary.” I ask my fellow whites to consider the profundity of that response. It would be revolutionary if we could receive, reflect, and work to change the behavior. On the one hand, the man’s response points to how difficult and fragile we are. But on the other hand, it indicates how simple it can be to take responsibility for our racism. However, we aren’t likely to get there if we are operating from the dominant worldview that only intentionally mean people can participate in racism.

Related Characters: Robin DiAngelo (speaker)
Page Number: 113
Explanation and Analysis:
Chapter 9 Quotes

Notice that I did not tell Eva that she was racist or that her story was racist. But what I did do was challenge her self-image as someone exempt from racism. Paradoxically, Eva’s anger that I did not take her claims at face value surfaced within the context of a volunteer workshop on racism, which she ostensibly attended to deepen her understanding of racism.

Related Characters: Robin DiAngelo (speaker), Eva
Page Number: 118
Explanation and Analysis:
Chapter 10 Quotes

Racism is the norm rather than an aberration. Feedback is key to our ability to recognize and repair our inevitable and often unaware collusion. In recognition of this, I try to follow these guidelines:

1. How, where, and when you give me feedback is irrelevant—it is the feedback I want and need. Understanding that it is hard to give, I will take it any way I can get it. From my position of social, cultural, and institutional white power and privilege, I am perfectly safe and I can handle it. If I cannot handle it, it’s on me to build my racial stamina.

2. Thank you.

Related Characters: Robin DiAngelo (speaker)
Page Number: 125
Explanation and Analysis:
Chapter 11 Quotes

Whether intended or not, when a white woman cries over some aspect of racism, all the attention immediately goes to her, demanding time, energy, and attention from everyone in the room when they should be focused on ameliorating racism. While she is given attention, the people of color are yet again abandoned and/or blamed. […] Antiracism strategist and facilitator Reagen Price paraphrases an analogy based on the work of critical race scholar Kimberlé Crenshaw. Price says, “Imagine first responders at the scene of an accident rushing to comfort the person whose car struck a pedestrian, while the pedestrian lies bleeding on the street.” In a common but particularly subversive move, racism becomes about white distress, white suffering, and white victimization.

Related Characters: Robin DiAngelo (speaker)
Page Number: 134
Explanation and Analysis:
Chapter 12 Quotes

First, once I was aware that I had behaved problematically, I took the time to process my reaction with another white person. It was not Angela's duty to take care of my feelings or feel pressure to reassure me. I was also careful to choose someone who I knew would hold me accountable, not someone who would insist that Angela was too sensitive. After I vented my feelings (embarrassment, guilt, shame, and regret), we did our best to identify how I had reinforced racism. I was then ready to return to Angela. […]

'When Angela and I met, I owned my racism. I did not focus on my intentions but focused on the impact of my behavior and apologized for that impact. […]

We then did move forward. Today, we have more trust—not less—in our relationship than we did before this incident.

Related Characters: Robin DiAngelo (speaker), Angela
Page Number: 145-146
Explanation and Analysis:

Unlike heavy feelings such as guilt, the continuous work of identifying my internalized superiority and how it may be manifesting itself is incredibly liberating. When I start from the premise that of course I have been thoroughly socialized into the racist culture in which I was born, I no longer need to expend energy denying that fact. I am eager—even excited—to identify my inevitable collusion so that I can figure out how to stop colluding! Denial and the defensiveness that is needed to maintain it is exhausting.

Related Characters: Robin DiAngelo (speaker)
Page Number: 149
Explanation and Analysis:
Get the entire White Fragility LitChart as a printable PDF.
White Fragility PDF

Robin DiAngelo Quotes in White Fragility

The White Fragility quotes below are all either spoken by Robin DiAngelo or refer to Robin DiAngelo. For each quote, you can also see the other characters and themes related to it (each theme is indicated by its own dot and icon, like this one:
White Fragility Theme Icon
).
Introduction Quotes

Socialized into a deeply internalized sense of superiority that we either are unaware of or can never admit to ourselves, we become highly fragile in conversations about race. We consider a challenge to our racial worldviews as a challenge to our very identities as good, moral people. Thus, we perceive any attempt to connect us to the system of racism as an unsettling and unfair moral offense. The smallest amount of racial stress is intolerable—the mere suggestion that being white has meaning often triggers a range of defensive responses. These include emotions such as anger, fear, and guilt and behaviors such as argumentation, silence, and withdrawal from the stress-inducing situation. These responses work to reinstate white equilibrium as they repel the challenge, return our racial comfort, and maintain our dominance within the racial hierarchy. I conceptualize this process as white fragility.

Related Characters: Robin DiAngelo (speaker)
Page Number: 2
Explanation and Analysis:
Chapter 1 Quotes

In fact, when we try to talk openly and honestly about race, white fragility quickly emerges as we are so often met with silence, defensiveness, argumentation, certitude, and other forms of pushback. These are not natural responses; they are social forces that prevent us from attaining the racial knowledge we need to engage more productively, and they function powerfully to hold the racial hierarchy in place. These forces include the ideologies of individualism and meritocracy, narrow and repetitive media representations of people of color, segregation in schools and neighborhoods, depictions of whiteness as the human ideal, truncated history, jokes and warnings, taboos on openly talking about race, and white solidarity.

Related Characters: Robin DiAngelo (speaker)
Page Number: 8
Explanation and Analysis:

The first in line was a white man who explained that he was Italian American and that Italians were once considered black and discriminated against, so didn’t I think that white people experience racism too? That he could be in that overwhelmingly white room of coworkers and exempt himself from an examination of his whiteness because Italians were once discriminated against is an all-too-common example of individualism. A more fruitful form of engagement (because it expands rather than protects his current worldview) would have been to consider how Italian Americans were able to become white and how that assimilation has shaped his experiences in the present as a white man. His claims did not illustrate that he was different from other white people when it comes to race. I can predict that many readers will make similar claims of exception precisely because we are products of our culture, not separate from it.

Related Characters: Robin DiAngelo (speaker)
Page Number: 12
Explanation and Analysis:
Chapter 2 Quotes

Because race is a product of social forces, it has also manifested itself along class lines; poor and working-class people were not always perceived as fully white. In a society that grants fewer opportunities to those not seen as white, economic and racial forces are inseparable. However, poor and working-class whites were eventually granted full entry into whiteness as a way to exploit labor. If poor whites were focused on feeling superior to those below them in status, they were less focused on those above. The poor and working classes, if united across race, could be a powerful force. But racial divisions have served to keep them from organizing against the owning class who profits from their labor. Still, although working-class whites experience classism, they aren’t also experiencing racism. I grew up in poverty and felt a deep sense of shame about being poor. But I also always knew that I was white, and that it was better to be white.

Related Characters: Robin DiAngelo (speaker)
Page Number: 19
Explanation and Analysis:

If you stand close to a birdcage and press your face against the wires, your perception of the bars will disappear and you will have an almost unobstructed view of the bird. If you turn your head to examine one wire of the cage closely, you will not be able to see the other wires. If your understanding of the cage is based on this myopic view, you may not understand why the bird doesn’t just go around the single wire and fly away. You might even assume that the bird liked or chose its place in the cage.

But if you stepped back and took a wider view, you would begin to see that the wires come together in an interlocking pattern-a pattern that works to hold the bird firmly in place.

Related Characters: Robin DiAngelo (speaker)
Related Symbols: The Birdcage
Page Number: 23
Explanation and Analysis:

The story of Jackie Robinson is a classic example of how whiteness obscures racism by rendering whites, white privilege, and racist institutions invisible. Robinson is often celebrated as the first African American to break the color line and play in major-league baseball. While Robinson was certainly an amazing baseball player, this story line depicts him as racially special, a black man who broke the color line himself. The subtext is that Robinson finally had what it took to play with whites, as if no black athlete before him was strong enough to compete at that level. Imagine if instead, the story went something like this: “Jackie Robinson, the first black man whites allowed to play major-league baseball.” This version makes a critical distinction because no matter how fantastic a player Robinson was, he simply could not play in the major leagues if whites—who controlled the institution—did not allow it. Were he to walk onto the field before being granted permission by white owners and policy makers, the police would have removed him.

Narratives of racial exceptionality obscure the reality of ongoing institutional white control while reinforcing the ideologies of individualism and meritocracy.

Related Characters: Robin DiAngelo (speaker)
Page Number: 26
Explanation and Analysis:

Consider one statistic from the preceding list: of the hundred top-grossing films worldwide in 2016, ninety-five were directed by white Americans (ninety-nine of them by men). That is an incredibly homogenous group of directors. Because these men are most likely at the top of the social hierarchy in terms of race, class, and gender, they are the least likely to have a wide variety of authentic egalitarian cross-racial relationships. Yet they are in the position to represent the racial “other.” Their representations of the “other” are thereby extremely narrow and problematic, and yet they are reinforced over and over.

Related Characters: Robin DiAngelo (speaker)
Page Number: 32
Explanation and Analysis:
Chapter 3 Quotes

He then explained to her that he was black, he was confident that she could see this, and that his race meant that he had a very different experience in life than she did. If she were ever going to understand or challenge racism, she would need to acknowledge this difference. Pretending that she did not notice that he was black was not helpful to him in any way, as it denied his reality-indeed, it refused his reality-and kept hers insular and unchallenged. This pretense that she did not notice his race assumed that he was “just like her,” and in so doing, she projected her reality onto him. For example, I feel welcome at work so you must too; I have never felt that my race mattered, so you must feel that yours doesn’t either. But of course, we do see the race of other people, and race holds deep social meaning for us.

Related Characters: Robin DiAngelo (speaker)
Page Number: 42
Explanation and Analysis:
Chapter 4 Quotes

It is rare for me to experience a sense of not belonging racially, and these are usually very temporary, easily avoidable situations. Indeed, throughout my life, I have been warned that I should avoid situations in which I might be a racial minority. These situations are often presented as scary, dangerous, or “sketchy.” Yet if the environment or situation is viewed as good, nice, or valuable, I can be confident that as a white person, I will be seen as racially belonging there.

Related Characters: Robin DiAngelo (speaker)
Page Number: 53
Explanation and Analysis:

To use an example from school, consider the writers we are all expected to read; the list usually includes Ernest Hemingway, John Steinbeck, Charles Dickens, Fyodor Dostoevsky, Mark Twain, Jane Austen, and William Shakespeare. These writers are seen as representing the universal human experience, and we read them precisely because they are presumed to be able to speak to us all. Now consider the writers we turn to during events promoting diversity—events such as Multicultural Authors Week and Black History Month. These writers usually include Maya Angelou, Toni Morrison, James Baldwin, Amy Tan, and Sandra Cisneros. We go to these writers for the black or Asian perspective; Toni Morrison is always seen as a black writer, not just a writer. But when we are not looking for the black or Asian perspective, we return to white writers, reinforcing the idea of whites as just human, and people of color as particular kinds (racialized) of humans.

Related Characters: Robin DiAngelo (speaker)
Page Number: 56
Explanation and Analysis:

The very real consequences of breaking white solidarity play a fundamental role in maintaining white supremacy. We do indeed risk censure and other penalties from our fellow whites. We might be accused of being politically correct or might be perceived as angry, humorless, combative, and not suited to go far in an organization. In my own life, these penalties have worked as a form of social coercion. Seeking to avoid conflict and wanting to be liked, I have chosen silence all too often.

Conversely, when I kept quiet about racism, I was rewarded with social capital such as being seen as fun, cooperative, and a team player.

Related Characters: Robin DiAngelo (speaker)
Page Number: 58
Explanation and Analysis:

For example, the criminal behavior of white juveniles is often seen as caused by external factors—the youth comes from a single-parent home, is having a hard time right now, just happened to be at the wrong place at the wrong time, or was bullied at school. Attributing the cause of the action to external factors lessens the person’s responsibility and classifies that person as a victim. But black and Latinx youth are not afforded this same compassion.

When black and Latinx youth go before a judge, the cause of the crime is more often attributed to something internal to the person—the youth is naturally more prone to crime, is more animalistic, and has less capacity for remorse (similarly, a 2016 study found that half of a sample of medical students and residents believe that blacks feel less pain). Whites continually receive the benefit of the doubt not granted to people of color—our race alone helps establish our innocence.

Related Characters: Robin DiAngelo (speaker)
Page Number: 63
Explanation and Analysis:

“In a postracial era, we don’t have to say it’s about race or the color of the kids in the building…We can concentrate poverty and kids of color and then fail to provide the resources to support and sustain those schools, and then we can see a school full of black kids and say, ‘Oh, look at their test scores.’ It’s all very tidy now, this whole system.” Readers have no doubt heard schools and neighborhoods discussed in these terms and know that this talk is racially coded; “urban” and “low test scores” are code for “not white” and therefore less desirable.

Related Characters: Robin DiAngelo (speaker)
Page Number: 67
Explanation and Analysis:
Chapter 5 Quotes

While making racism bad seems like a positive change, we have to look at how this functions in practice. Within this paradigm, to suggest that I am racist is to deliver a deep moral blow—a kind of character assassination. Having received this blow, I must defend my character, and that is where all my energy will go-to deflecting the charge, rather than reflecting on my behavior. In this way, the good/bad binary makes it nearly impossible to talk to white people about racism, what it is, how it shapes all of us, and the inevitable ways that we are conditioned to participate in it. If we cannot discuss these dynamics or see ourselves within them, we cannot stop participating in racism. The good/bad binary made it effectively impossible for the average white person to understand—much less interrupt—racism.

Related Characters: Robin DiAngelo (speaker)
Page Number: 72
Explanation and Analysis:

Most of us alive before and during the 1960s have had images from the civil rights conflicts of that time held up as the epitome of racism. Today we have images of white nationalists marching in Charlottesville, Virginia, to hold up. And while speaking up against these explicitly racist actions is critical, we must also be careful not to use them to keep ourselves on the “good” side of a false binary. I have found it much more useful to think of myself as on a continuum. Racism is so deeply woven into the fabric of our society that I do not see myself escaping from that continuum in my lifetime. But I can continually seek to move further along it. I am not in a fixed position on the continuum; my position is dictated by what I am actually doing at a given time.

Conceptualizing myself on an active continuum changes the question from whether I am or am not racist to a much more constructive question: Am I actively seeking to interrupt racism in this context?

Related Characters: Robin DiAngelo (speaker)
Page Number: 87
Explanation and Analysis:
Chapter 6 Quotes

Still, this program has been systematically chipped away at, and several states have eliminated affirmative action programs altogether. In turn, African Americans continue to be the most underrepresented group at the organizational leadership level. In 2018, affirmative action has all but been dismantled. Yet invariably, I will encounter a white male—bristling with umbrage—who raises the issue of affirmative action. It seems that we white people just cannot let go of our outrage over how unfair this toothless attempt to rectify centuries of injustice has been to us. And this umbrage consistently surfaces in overwhelmingly white leadership groups that have asked me to come in and help them recruit and retain more people of color.

Related Characters: Robin DiAngelo (speaker)
Page Number: 92
Explanation and Analysis:
Chapter 7 Quotes

These white teachers’ responses illustrate several dynamics of white fragility. First, the teachers never considered that in not understanding the student’s reaction, they might be lacking some knowledge or context. They demonstrated no curiosity about the student’s perspective or why she might have taken offense. Nor did they show concern about the student’s feelings. They were unable to separate intentions from impact. […] His colleague, aware that Mr. Roberts was in serious trouble about a cross-racial incident, still maintained white solidarity with him by validating their shared perspective and invalidating that of the student of color. The teachers used the student witness who excused the comment as proof that the other student was wrong. According to them, the witness was the correct student because she denied any racial implications. Finally, the teachers used this interaction as an opportunity to increase racial divides rather than bridge them and to protect their worldviews and positions.

Related Characters: Robin DiAngelo (speaker), Mr. Roberts
Page Number: 105
Explanation and Analysis:
Chapter 8 Quotes

White fragility functions as a form of bullying; I am going to make it so miserable for you to confront me—no matter how diplomatically you try to do so—that you will simply back off, give up, and never raise the issue again. white fragility keeps people of color in line and “in their place.” In this way, it is a powerful form of white racial control.

Related Characters: Robin DiAngelo (speaker)
Page Number: 112
Explanation and Analysis:

In my workshops, I often ask people of color, “How often have you given white people feedback on our unaware yet inevitable racism? How often has that gone well for you?” Eye-rolling, head-shaking, and outright laughter follow, along with the consensus of rarely, if ever. I then ask, “What would it be like if you could simply give us feedback, have us graciously receive it, reflect, and work to change the behavior?” Recently a man of color sighed and said, “It would be revolutionary.” I ask my fellow whites to consider the profundity of that response. It would be revolutionary if we could receive, reflect, and work to change the behavior. On the one hand, the man’s response points to how difficult and fragile we are. But on the other hand, it indicates how simple it can be to take responsibility for our racism. However, we aren’t likely to get there if we are operating from the dominant worldview that only intentionally mean people can participate in racism.

Related Characters: Robin DiAngelo (speaker)
Page Number: 113
Explanation and Analysis:
Chapter 9 Quotes

Notice that I did not tell Eva that she was racist or that her story was racist. But what I did do was challenge her self-image as someone exempt from racism. Paradoxically, Eva’s anger that I did not take her claims at face value surfaced within the context of a volunteer workshop on racism, which she ostensibly attended to deepen her understanding of racism.

Related Characters: Robin DiAngelo (speaker), Eva
Page Number: 118
Explanation and Analysis:
Chapter 10 Quotes

Racism is the norm rather than an aberration. Feedback is key to our ability to recognize and repair our inevitable and often unaware collusion. In recognition of this, I try to follow these guidelines:

1. How, where, and when you give me feedback is irrelevant—it is the feedback I want and need. Understanding that it is hard to give, I will take it any way I can get it. From my position of social, cultural, and institutional white power and privilege, I am perfectly safe and I can handle it. If I cannot handle it, it’s on me to build my racial stamina.

2. Thank you.

Related Characters: Robin DiAngelo (speaker)
Page Number: 125
Explanation and Analysis:
Chapter 11 Quotes

Whether intended or not, when a white woman cries over some aspect of racism, all the attention immediately goes to her, demanding time, energy, and attention from everyone in the room when they should be focused on ameliorating racism. While she is given attention, the people of color are yet again abandoned and/or blamed. […] Antiracism strategist and facilitator Reagen Price paraphrases an analogy based on the work of critical race scholar Kimberlé Crenshaw. Price says, “Imagine first responders at the scene of an accident rushing to comfort the person whose car struck a pedestrian, while the pedestrian lies bleeding on the street.” In a common but particularly subversive move, racism becomes about white distress, white suffering, and white victimization.

Related Characters: Robin DiAngelo (speaker)
Page Number: 134
Explanation and Analysis:
Chapter 12 Quotes

First, once I was aware that I had behaved problematically, I took the time to process my reaction with another white person. It was not Angela's duty to take care of my feelings or feel pressure to reassure me. I was also careful to choose someone who I knew would hold me accountable, not someone who would insist that Angela was too sensitive. After I vented my feelings (embarrassment, guilt, shame, and regret), we did our best to identify how I had reinforced racism. I was then ready to return to Angela. […]

'When Angela and I met, I owned my racism. I did not focus on my intentions but focused on the impact of my behavior and apologized for that impact. […]

We then did move forward. Today, we have more trust—not less—in our relationship than we did before this incident.

Related Characters: Robin DiAngelo (speaker), Angela
Page Number: 145-146
Explanation and Analysis:

Unlike heavy feelings such as guilt, the continuous work of identifying my internalized superiority and how it may be manifesting itself is incredibly liberating. When I start from the premise that of course I have been thoroughly socialized into the racist culture in which I was born, I no longer need to expend energy denying that fact. I am eager—even excited—to identify my inevitable collusion so that I can figure out how to stop colluding! Denial and the defensiveness that is needed to maintain it is exhausting.

Related Characters: Robin DiAngelo (speaker)
Page Number: 149
Explanation and Analysis: