- All's Well That Ends Well
- Antony and Cleopatra
- As You Like It
- The Comedy of Errors
- Coriolanus
- Cymbeline
- Hamlet
- Henry IV, Part 1
- Henry IV, Part 2
- Henry V
- Henry VI, Part 1
- Henry VI, Part 2
- Henry VI, Part 3
- Henry VIII
- Julius Caesar
- King John
- King Lear
- Love's Labor's Lost
- A Lover's Complaint
- Macbeth
- Measure for Measure
- The Merchant of Venice
- The Merry Wives of Windsor
- A Midsummer Night's Dream
- Much Ado About Nothing
- Othello
- Pericles
- The Rape of Lucrece
- Richard II
- Richard III
- Romeo and Juliet
- Shakespeare's Sonnets
- The Taming of the Shrew
- The Tempest
- Timon of Athens
- Titus Andronicus
- Troilus and Cressida
- Twelfth Night
- The Two Gentlemen of Verona
- Venus and Adonis
- The Winter's Tale
In this example, Dorothy Wrublewski was having an issue with one of her tellers, who took too long to balance the cash at the end of the day. Her approach in dealing with the teller illustrates Carnegie’s key principle in this section of the book: that positivity can help people change their behavior far more effectively than negativity can. Here, the teller was very worried that Wrublewski would criticize her—but when Wrublewski started by doing the opposite, the teller was much more willing to listen to criticism and worked to improve her job at balancing the cash drawer. The metaphor…