The Unlikely Pilgrimage of Harold Fry
by Rachel Joyce

Queenie Hennessy Character Analysis

Queenie Hennessy is an elderly woman dying of cancer in St. Bernadine’s Hospice in the northern English town of Berwick-upon-Tweed. Queenie previously worked with Harold Fry at the brewery under Napier’s management. Despite her boss’s open sexism, Queenie flourished in the finance department and was known for her attention to detail. She and Harold developed a friendship on their frequent car rides to visit different pubs. Harold noted Queenie’s closeness with her recently-deceased father, and Queenie took special interest in Harold’s son, David. After David’s death, Queenie brought flowers to Maureen and took the blame for Harold’s drunken episode of grief, which resulted in her dismissal from the brewery. Twenty years later, Queenie’s letter to Harold inspires him to make a cross-country pilgrimage in the hopes it will save her life. Harold’s journey makes Queenie temporarily famous, and she is visited by other pilgrims, including Rich. Though Queenie survives until Harold reaches her, she’s extremely ill and unresponsive when he visits. She passes peacefully soon after.

Queenie Hennessy Quotes in The Unlikely Pilgrimage of Harold Fry

The The Unlikely Pilgrimage of Harold Fry quotes below are all either spoken by Queenie Hennessy or refer to Queenie Hennessy. For each quote, you can also see the other characters and themes related to it (each theme is indicated by its own dot and icon, like this one:
Human Connection Theme Icon
).

Chapter 1 Quotes

It was not like Harold to make a snap decision. He saw that. Since his retirement, days went by and nothing changed; only his waist thickened, and he lost more hair. He slept poorly at night, and sometimes he did not sleep at all. Yet, arriving more promptly than he anticipated at a postbox, he paused again. He had started something and he didn’t know what it was, but now that he was doing it, he wasn’t ready to finish.

Related Characters: Harold Fry, Queenie Hennessy
Related Symbols: Pilgrimage, Letters and Postcards
Page Number and Citation: 11
Explanation and Analysis:

Chapter 2 Quotes

“You have to believe. That’s what I think. It’s not about medicine and all that stuff. You have to believe a person can get better. There is so much in the human mind we don’t understand. But, you see, if you have faith, you can do anything.”

Harold gazed at the girl in awe. He didn’t know how it had happened, but she seemed to be standing in a pool of light, as if the sun had moved, and her hair and skin shone with luminous clarity.

[…]

“I don’t mean, like, religious. I mean, trusting what you don’t know and going for it. Believing you can make a difference.”

Related Characters: Garage Girl (speaker), Harold Fry, Queenie Hennessy
Related Symbols: Pilgrimage
Page Number and Citation: 15
Explanation and Analysis:

Harold thought of all the things in life he’d let go. […] The people he had passed over and over again, in the brewery car park, or on the street […] The neighbors whose forwarding addresses he had never kept. Worse: the son who didn’t speak to him and the wife he had betrayed. He remembered his father in the nursing home, and his mother’s suitcase by the door. And now here was a woman who twenty years ago had proved herself a friend. Was this how it went? That just at the moment when he wanted to do something, it was too late? That all the pieces of a life must eventually be surrendered, as if in truth they amounted to nothing? The knowledge of his helplessness pressed down on him so heavily he felt weak. It wasn’t enough to send a letter. There must be a way to make a difference.

Related Characters: Queenie Hennessy, Harold Fry, Harold’s Father, Joan (Harold’s Mother), David Fry, Maureen Fry
Related Symbols: Pilgrimage
Page Number and Citation: 17
Explanation and Analysis:

Chapter 4 Quotes

They believed in him. They had looked at him in his yachting shoes, and listened to what he said, and they made a decision in their hearts and minds to ignore the evidence and to imagine something bigger and something infinitely more beautiful than the obvious. Remembering his own doubt, Harold was humbled. “That is so kind,” he said softly. He shook their hands and thanked them.

Related Characters: Harold Fry (speaker), Queenie Hennessy, Garage Girl
Related Symbols: Pilgrimage, Shoes
Page Number and Citation: 37
Explanation and Analysis:

Chapter 5 Quotes

Life was very different when you walked through it. Between gaps in the banks, the land rolled up and down, carved into checkered fields, and lined with ridges of hedging and trees. He had to stop to look. There were so many shades of green Harold was humbled. Some were almost a deep velvety black, others so light they verged on yellow. Far away the sun caught a passing car, maybe a window, and the light trembled across the hills like a fallen star. How was it he had never noticed all this before? Pale flowers, the name of which he didn’t know, pooled the foot of the hedgerows, along with primroses and violets. He wondered if, all those years ago, Queenie had looked out from her passenger window and seen these things.

Related Characters: Queenie Hennessy, Harold Fry
Related Symbols: Pilgrimage
Page Number and Citation: 41
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Chapter 7 Quotes

What he said? He had looked down at his son, for whom he wanted everything, and been struck dumb.

Yes, life is terrifying, he might have said. Or, Yes, but it gets better. Or even: Yes, but it is sometimes good and sometimes bad. Better still, in the absence of words, he might have taken David in his arms. But he had not. He’d done none of those things. He felt the boy’s fear so keenly, he could see no way round it. The morning his son looked up at his father and asked for help, Harold gave nothing. He fled to his car and went to work.

Why must he remember?

He hunched his shoulders and drove his feet harder, as if he wasn’t so much walking to Queenie as away from himself.

Related Characters: Harold Fry, Queenie Hennessy, David Fry
Related Symbols: Pilgrimage
Page Number and Citation: 69-70
Explanation and Analysis:

Chapter 10 Quotes

And yet something else happened, and it became one of those moments that he would walk into and realize, even as it was happening, that it was significant. Late in the afternoon, the rain stopped so abruptly it was hard to credit there had been any at all. To the east, the cloud tore open and a low belt of polished silver light broke through. Harold stood and watched as the mass of gray split again and again, revealing new colors […]

Harold was so tired he could barely lift his feet, and yet he felt such hope, he was giddy with it. If he kept looking at things that were bigger than himself, he knew he would make it to Berwick.

Related Characters: Harold Fry, Queenie Hennessy
Related Symbols: Pilgrimage
Page Number and Citation: 107-108
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Chapter 13 Quotes

Harold closed the front door quietly, not wishing to wake Martina, but she was watching from her bathroom window, with her face pressed to the glass. He didn’t look back. He didn’t wave. He caught her profile at the window and then stepped as boldly as he could, wondering if she was worrying about his blisters, or his yachting shoes, and wishing he was not leaving her alone, with only a dog and some boots. It was hard to have been her guest. It was hard to understand a little and then walk away.

Related Characters: Martina, Queenie Hennessy, Maureen Fry, Harold Fry
Related Symbols: Pilgrimage, Shoes
Page Number and Citation: 145
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Chapter 14 Quotes

How had it happened that Harold was walking to Berwick while she sat at home, doing nothing? What were the steps she had missed? […] The regrets about all she had let go flooded her. Where had all that enterprise gone? All that energy? Why had she never traveled? Or had more sex when she could? She had bleached and annihilated every waking moment of the last twenty years. Anything, rather than feel. Anything, rather than meet Harold’s eye and say the unspeakable.

It was not a life, if lived without love.

Related Characters: Maureen Fry, Queenie Hennessy, David Fry, Harold Fry
Related Symbols: Pilgrimage
Page Number and Citation: 146-147
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Chapter 16 Quotes

For the rest of the afternoon, Harold continued to tread the streets but without knowing where he was going. He needed someone to share his faith in his walk so that he could believe in it too, but he barely had the energy to talk. […] No one said what he longed to hear. No one said, You are going to get there, and Queenie will live. No one said, There will be crowds applauding because this, Harold, is the best idea we have ever heard. You must definitely finish.

Related Characters: Harold Fry, Queenie Hennessy, The American Oncologist
Related Symbols: Pilgrimage
Page Number and Citation: 179
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Chapter 18 Quotes

Again, he felt in a profound way that he was both inside and outside what he saw; that he was both connected, and passing through. Harold began to understand that this was also the truth about his walk. He was both a part of things, and not.

In order to succeed he must remain true to the feeling that had inspired him in the first place. It didn’t matter that other people would do it in a different way; in fact this was inevitable. […] He would also stick to his yachting shoes because, despite the wear and tear, they were his. He saw that when a person becomes estranged from the things they know, and is a passerby, strange things take on a new significance. And knowing this, it seemed important to allow himself to be true to the instincts that made him Harold, as opposed to anyone else.

Related Characters: Harold Fry, Queenie Hennessy, Maureen Fry
Related Symbols: Pilgrimage, Shoes
Page Number and Citation: 201
Explanation and Analysis:

Chapter 22 Quotes

He thought back to the night he had slept in the barn near Stroud. No one knew the real truth about why he was walking to Queenie. They had made assumptions. They thought it was a love story, or a miracle, or an act of beauty, or even bravery, but it was none of those things. The discrepancy between what he knew and what other people believed frightened him. It also made him feel, as he looked back at the camp, that even in the midst of them he was unknown. The fire was a glow of light in the blackness. Voices and laughter came to him, and they were all strangers.

Related Characters: Harold Fry, Rich, Wilf, Queenie Hennessy, Kate
Related Symbols: Pilgrimage
Page Number and Citation: 238-239
Explanation and Analysis:

Chapter 23 Quotes

“I miss you too. But, Maureen, I’ve spent my life not doing anything. And now at last I am doing something. I have to finish my walk. Queenie is waiting. She believes in me. You see?”

“Well yes,” she said. “I do see that. Of course I see it.” She took a sip of tea. It was cold. “I just—I’m sorry, Harold—I don’t see where I fit in. I know you’re a pilgrim now and everything. But I can’t help thinking about myself. I’m not as selfless as you. I’m sorry.”

“I’m no better than anyone else. I’m really not. Anybody can do what I’m doing. But you have to let go. I didn’t know that at the beginning but now I do. You have to let go of the things you think you need like cash cards and phones and maps and things.”

Related Characters: Harold Fry (speaker), Maureen Fry (speaker), David Fry, Queenie Hennessy
Related Symbols: Pilgrimage
Page Number and Citation: 246-247
Explanation and Analysis:

Chapter 25 Quotes

Harold was sure he would be better once he was back on his feet. But he wasn’t. There was no escaping what he had realized as he fought for warmth in the night. With or without him, the moon and the wind would go on, rising and falling. The land would keep stretching ahead until it hit the sea. People would keep dying. It made no difference whether Harold walked, or trembled, or stayed at home.

What began as a flat, subdued feeling grew over the hours into something more violently accusing. The more he dwelt on how little he mattered, the more he believed it.

Related Characters: Harold Fry, Queenie Hennessy
Related Symbols: Pilgrimage
Page Number and Citation: 266
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Chapter 27 Quotes

People think I am walking because there was a romance between myself and Queenie all those years ago, but it isn’t true. I walked because she saved me, and I never said thank you. And this is why I am writing to you. I want you to know how much you helped me all those weeks ago, when you told me about your faith and your aunt, although I fear my courage has never matched yours.

Related Characters: Harold Fry (speaker), Maureen Fry, Queenie Hennessy, Garage Girl, Napier, David Fry
Related Symbols: Pilgrimage, Letters and Postcards
Page Number and Citation: 286
Explanation and Analysis:

Chapter 29 Quotes

He had believed that when he saw her he could say thank you and even goodbye. That there would be a meeting of a kind, and that somehow it would absolve the terrible mistakes of the past. But there could not be a meeting, or even a goodbye, because the woman he had once known had already left. Harold thought he should stay, leaning on the windowsill, until he could accept this. He wondered if he should sit again; if being in the chair would make a difference. But even before he sat, he knew it wouldn’t. Sitting or standing, he knew that it would take a long while before he could sew into the fabric of his life the knowledge that Queenie was reduced to this. David was dead too; there was no bringing him back.

Related Characters: David Fry, Harold Fry, Queenie Hennessy
Page Number and Citation: 304-305
Explanation and Analysis:

Chapter 32 Quotes

He couldn’t say how he knew it, or whether the knowledge made him happy or sad, but he was sure that Queenie would remain with him, and David too. There would be Napier, and Joan, and Harold’s father with those aunts; but there would be no more fighting them, and no more anguish for the past. They were part of the air he walked through, just as all the travelers he had met were part of it. He saw that people would make the decisions they wished to make, and some of them would hurt both themselves and those who loved them, and some would pass unnoticed, while others would bring joy. He did not know what would follow from Berwick-upon-Tweed, and he was ready for that.

Related Characters: Maureen Fry, Joan (Harold’s Mother), Harold’s Father, Napier, Queenie Hennessy, Harold Fry, David Fry
Related Symbols: Pilgrimage
Page Number and Citation: 317-318
Explanation and Analysis:
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Queenie Hennessy Character Timeline in The Unlikely Pilgrimage of Harold Fry

The timeline below shows where the character Queenie Hennessy appears in The Unlikely Pilgrimage of Harold Fry. The colored dots and icons indicate which themes are associated with that appearance.
Chapter 1
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...England. The letter is typed on stationery belonging to St. Bernadine’s Hospice. It is from Queenie Hennessy, an old friend who worked at a brewery. Maureen does not remember Queenie and... (full context)
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After Maureen leaves the kitchen, Harold sits, thinking of Queenie. He has not seen her in 20 years, since they worked together. Harold has never... (full context)
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...windows are curtained, revealing nothing. Reaching the quay, Harold sits on a bench and rereads Queenie’s letter. He cannot believe she remembered him after all these years, even after he failed... (full context)
Chapter 2
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...fears it is too late. Realizing he left his cell phone at home, Harold calls Queenie’s hospice center from a payphone. He pictures the whole of England between him and Queenie... (full context)
Chapter 3
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...miles away. He giddily informs her of his plan to walk to Berwick to save Queenie. He insists it is not enough to send a letter and that he needs to... (full context)
Chapter 4
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...alarming spontaneity of his plan to walk to Berwick, Harold slept well and wonders if Queenie has heard he is coming. Last night, he told a man at the pub about... (full context)
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...Maureen for her reaction. He stretches on the hotel bed, proud of his endurance. Picturing Queenie’s dark hair, Harold rises but gets a painful cramp in his leg. He wonders if... (full context)
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...the room he is walking to Berwick-upon-Tweed, a journey of over 500 miles. After mentioning Queenie’s cancer, one of the women asks if he is on a religious pilgrimage. The family... (full context)
Chapter 5
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...vulnerability. Harold plans to stop in South Brent and recalls driving this same route with Queenie many times. The scenery is more beautiful that he remembers. Harold imagines bringing flowers to... (full context)
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...old boss. Napier, now dead, had a reputation for violence. Harold changes the subject to Queenie. The landlord reminisces about the first woman he loved and lost, though this is not... (full context)
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...the spare room. His body aches. Harold remembers telling Maureen and David about a woman (Queenie) being hired at the brewery. David, in a rebellious phase, insisted a woman wouldn’t last... (full context)
Chapter 6
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...and ask her to pick him up. When this does not happen, she ruminates on Queenie’s letter and Harold’s tears. Maureen has not called David, fearing that missing him too will... (full context)
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There are no other letters from Queenie in Harold’s desk, only a picture of a young Maureen and another of David. Wondering... (full context)
Chapter 7
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Harold recalls how Napier and his cronies used to mock the way Queenie walked with her handbag. He wakes in a bed and breakfast, longing to be outside... (full context)
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Harold flashes back to Queenie’s first days at the brewery. Napier was a notorious sexist, and he and some others... (full context)
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That afternoon, Harold’s back and calves begin to ache. He wonders what happened in Queenie’s life since he saw her last. Suddenly he thinks of the day David started school.... (full context)
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...himself he will buy walking equipment in Exeter, Harold feels there is something wrong with Queenie’s letter that he cannot quite name. (full context)
Chapter 8
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Harold writes three postcards to Maureen, Queenie, and the garage girl, asking the latter if she prays. He watches street performers eating... (full context)
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...to buy walking equipment apart from a wind-up flashlight, Harold retreats to a café, imagining Queenie sitting here 20 years ago. Queenie’s father was recently deceased, and she once told a... (full context)
Chapter 9
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...visit the doctor, saying things she is “too afraid to say.” Surprisingly, he refers to Queenie as a good woman and reminds Maureen that she visited the house once with an... (full context)
Chapter 10
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...plants with his new book. He spends the evening chatting with a social worker about Queenie and his aversion to alcohol. The social worker asks what Harold will do if he... (full context)
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...right calf that worsens as he continues his journey. He cannot focus on David or Queenie, but he keeps picturing his father in the days after Joan left, consoled by neighbors... (full context)
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...noticed. Harold worries that the walk will take too long, and he will never see Queenie again. He asks her for a sign and is splattered with mud by a lorry.... (full context)
Chapter 11
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...and Maureen wishes she had stayed home. She tells him about Harold’s walk to save Queenie from cancer and shares her worries about Harold’s health. Harold has spent every day since... (full context)
Chapter 12
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It was Napier who asked Harold to drive Queenie to various pubs to check their account books. Though Harold agreed, he worried the drives... (full context)
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...at night, making Harold worry. Marital tensions between Harold and Maureen finally exploded just before Queenie left the brewery, when Maureen blamed Harold for some calamity. Though she later apologized, Harold... (full context)
Chapter 13
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...spare room and leaves him alone. Harold is frightened he cannot keep going. He rereads Queenie’s letter, finally providing the reader with its full text. In it, Queenie tells him about... (full context)
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...David, and Harold feels a different pain. He tells Martina he failed his son and Queenie 20 years ago, but he does not elaborate beyond insisting it will never be “good... (full context)
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...seems softer when she smiles. Harold feels safe confiding in her, like he did with Queenie, and he realizes he has missed friendship. Harold spends the day mending his glasses and... (full context)
Chapter 14
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Maureen remembers Queenie’s visit 20 years ago, feeling ashamed of how unkindly she treated the woman. She is... (full context)
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...Elizabeth. Rex brings tea and listens to Maureen’s account of Harold’s departure after he received Queenie’s letter. Rex assures Maureen that Harold will return. He suggests driving to catch up with... (full context)
Chapter 15
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...day. Having learned from his mistakes, Harold stretches each morning. He sends postcards to Maureen, Queenie, and the garage girl and collects souvenirs. In a cathedral, Harold reflects that many buildings... (full context)
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...but he dislikes spending his nights indoors, as he misses the natural world. Thinking of Queenie waiting for him, he remembers their frequent journeys together while working for the brewery. She... (full context)
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Reflecting on their time at the brewery, Harold wonders if Queenie will remember the barmaid who claimed to be pregnant with Napier’s baby before disappearing. Napier... (full context)
Chapter 16
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...and how no one truly knows him. Hearing about Harold’s walk, the actor asks if Queenie knows he is coming and offers his private car. Alarmed, Harold wonders if Queenie understood... (full context)
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...strikes up conversation. He is an oncologist specializing in cancer treatment. He asks to see Queenie’s letter, and Harold reluctantly hands over the typed page. The oncologist points out that a... (full context)
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...his faith in his journey. She is surprised that he doesn’t know for certain if Queenie still lives. He sees a man in a dress being mocked by passersby. The world... (full context)
Chapter 18
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Harold calls Queenie’s hospice center again. He has been walking for 26 days and has decided to end... (full context)
Chapter 19
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...grateful to be “at last outside them.” He walks northward and sleeps outside, certain that Queenie will live. He finds it remarkable that a car can overtake him and see just... (full context)
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...on a borrowed cell phone and she asks if he has seen the news—he and Queenie are the news. (full context)
Chapter 20
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...is “the perfect love story.” Rex reassures her that Harold is not in love with Queenie, but Maureen isn’t sure. She hates not knowing how Harold feels about her. Rex speaks... (full context)
Chapter 21
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...the road. The boy, Wilf, claims he is also a pilgrim who wants to save Queenie Hennessy. He has a new sleeping bag and walking shoes. Wilf, with his nervous chatter,... (full context)
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...Maureen, who tells him about the publicist. The gardening woman invites her friends, who toast Queenie’s health. Unlike Wilf, Harold feels separate from the others and longs to slip away. Wilf... (full context)
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...David. Wilf makes disparaging remarks about Harold’s foraging, which Harold ignores. Harold tells Wilf about Queenie and the ease of sharing his life with her while traveling. Wilf fiddles with Queenie’s... (full context)
Chapter 22
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Harold writes to Queenie about their surprising fame. His pilgrimage has gained two new members: a woman named Kate... (full context)
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Harold tries to be patient with the new pilgrims, hoping that Queenie’s chances of survival will improve if more people believe in her and walk. Even more... (full context)
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...arranges for Harold to do solitary photo shoots, saying the other pilgrims’ presence weakens “the Queenie love story,” which Rich is trying to sell. Harold protests that he loves Maureen. Some... (full context)
Chapter 23
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...this. He misses Maureen too, but feels he is finally doing something with his life. Queenie is waiting for him. Maureen considers their marriage, so many moments seeming far away. Harold... (full context)
Chapter 24
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...camp at night. While Harold is gone, Rich calls a meeting to voice concerns that Queenie might die soon and that Harold moves too slow. Kate forces Rich to drop the... (full context)
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...others arrive in Berwick to great media attention. They deliver gifts to the hospice, though Queenie doesn’t receive them. Watching the news, Maureen is furious at how the other pilgrims abandoned... (full context)
Chapter 25
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...and the dog walk without arguing, and Harold returns to memories of Maureen, David, and Queenie. He avoids towns during the day, not wanting any more public attention. One cold night,... (full context)
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...is near Wooler and book him a hotel. Maureen will not come get him, insisting Queenie is waiting and he only has 16 miles to go.  (full context)
Chapter 26
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...his yachting shoes together and carries on, though he has forgotten his destination. Harold reaches Queenie’s hospice center in Berwick 87 days after leaving home. His finger hovers over the buzzer... (full context)
Chapter 27
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...he drunkenly destroyed the garden shed and snuck into the brewery to do “something terrible.” Queenie knowingly took the fall for Harold and disappeared after Napier fired her. Harold is walking... (full context)
Chapter 28
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Maureen has a confession of her own: she tells the garage girl about Queenie’s visit to the house just before her disappearance. Queenie left Harold a message which Maureen... (full context)
Chapter 29
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...“surge of dread.” Philomena tells Harold they didn’t let the other, noisier pilgrims in. Entering Queenie’s room at last, Harold is relieved to find it empty. But he is mistaken: Queenie... (full context)
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Queenie does not notice Harold’s presence. Left alone with her, he considers leaving his gifts and... (full context)
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Harold sits with Queenie, telling her she’s doing so well. Queenie watches him hangs a rose quartz souvenir in... (full context)
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In Queenie’s room, Harold considers how he had planned to thank her and say goodbye, that this... (full context)
Chapter 30
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...roll in. She joins him, wondering how far the waves have traveled. Maureen asks about Queenie, disturbed by Harold’s dejected appearance. Harold regrets his journey, saying that a letter would have... (full context)
Chapter 31
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In her hospice room, Queenie notices a pink shimmering light twisting in the air. She remembers someone coming to visit,... (full context)
Chapter 32
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...and Harold book a room near the seafront. When Sister Philomena calls with news that Queenie has passed, Maureen asks if Harold would like to be alone, but he shakes his... (full context)
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Harold and Maureen walk along the seafront talking about minor things. Harold knows that Queenie and David will remain with him, the same as everyone he met on his journey.... (full context)