Randy says that we’d all be 33% more effective if we stopped worrying what other people think about us. Randy would tell his research team they never needed to worry about what he was thinking—whether he was happy or unhappy with something, he’d speak up. So, his students and colleagues were never worried about what Randy was thinking. Most of the time, he claims, he was thinking that the “people on my team are 33% more effective than everyone else.”
In a work environment, Randy turns himself into a constant feedback loop for those around him. Randy believes that this honesty and bluntness allow everyone working with him to stop worrying about what he is thinking, which means that they can be much more productive at focusing on the tasks at hand.